We can run up to a week to ship orders, so phone call follow ups can be useful if haste is needed!!!! We work on the premises in Old Town Alexandria VA both making and repairing jewelry. We repair gold, silver, platinum, costume jewelry, beads and random odds and ends; and we can laser engrave metal, wood, leather, Ipods, etc. We reserve the right to adjust our online listed prices as dictated by the market. Our hours are M-F 10-6, Sat 10-3.